Frequently Asked Questions

Product Information

What is LudoFit?

LudoFit is a user-friendly software program that brings the fun of video games into the realm of fitness and exercise. Available for download on both computers and iPads, LudoFit offers an array of interactive video games specially designed to target strength and balance exercises. These exercises are key to maintaining a healthy and active lifestyle.

Is Ludofit a good fit for me?

LudoFit is a fun and unique way to stay active with video games. If you are looking for a personalized exercise routine for strength, balance, stamina, and brain health, LudoFit could be a great fit for you.

How do I exercise with LudoFit?

When exercising with LudoFit games, there’s no game controller needed. Our challenges put you in the game, using your computer’s (or iPad’s) web camera to detect your movements and relay them to your avatar on the screen. And while your avatar is skiing or rock climbing, you’ll be doing squats, arm lifts, and a host of energizing exercises.

What are the primary benefits of LudoFit?

The primary benefits of LudoFit include fun and engaging workouts that target strength, balance, and overall fitness. With its motion-sensing technology, LudoFit offers personalized exercises, real-time feedback, and progress tracking. It enhances mind-body integration, promotes long-term motivation, and provides a safe environment for staying active. LudoFit's wide range of exercises cater to various fitness levels and preferences. Its convenience, accessibility, and low-cost subscription make it an excellent choice for anyone seeking an effective and enjoyable workout experience at home.

What does LudoFit include?

LudoFit offers a comprehensive fitness experience designed to keep you engaged and motivated on your fitness journey. The program begins with an optional short strength test to help you gauge your starting point. Once you're ready to dive in, LudoFit brings an array of travel-themed exercise games that focus on improving both strength and balance. And to help you track your progress, a results dashboard is available, providing you with valuable insights into your fitness improvement. LudoFit also offers tutorial videos for each game, explaining how to play and get the most out of every exercise session.

How is LudoFit different from other online or video exercise programs?

Unlike other online or video exercise programs, LudoFit offers a unique and engaging experience that keeps users motivated and entertained. As Paul Chorney, a satisfied LudoFit user, shares, "I had tried following YouTube videos and tried going to classes and they just didn't suit me. LudoFit lets me do something at home and a lot of times on the spur of the moment. I'll do like three of the exercises, and they are just five minutes each." This flexibility allows users to easily incorporate exercise into their busy schedules without feeling overwhelmed. Additionally, LudoFit's interactive and dynamic nature ensures that every workout experience is different. LudoFit also allows you to track your progress over time, making it easy to see how far you've come in your fitness journey. With LudoFit, you can work out, have fun, and see real results – all from the comfort of your own home.

Do I need experience with technology to use LudoFit?

Not at all, we designed LudoFit to be easy-to-use. You will find clear instructions and tutorial videos every step of the way. If you experience any issues, we’re here to help. Please email us at hello@ludo.fit or call 1-888-736-LUDO.

What should I expect the first time I use LudoFit?

Once you download the application and create your login account, you can explore the variety of exercise games LudoFit offers and try them out. Video tutorials are available to guide you through each game, ensuring you understand how to play and get the most out of your workout.

During your first session, you'll have the option to take a strength test to customize the ideal challenge level for you, but it's entirely optional. A chair will be needed for the strength test.

To play a game, you will want to stand (or sit) about 5 feet in front of your laptop or iPad so that you are visible to the web camera.

Now you're ready to play! Each game takes about 5 minutes. We hope you enjoy your LudoFit experience!



Using Your Own Device

What devices can I use to run LudoFit?

You can use the following devices:
- A laptop computer (Apple Mac or Windows)
- An iPad
- A desktop computer with a web camera

The following devices will not work:
- A mobile phone (iPhone or android)
- An android tablet
- A chromebook laptop

Do I need an internet connection for LudoFit to work?

Yes, you will need an internet or WiFi connection to play LudoFit.

Can I download LudoFit on my iPad?

Yes, LudoFit works on all iPads purchased after 2014. You can download LudoFit from the App Store or by selecting the “Download Now” button at the top of this screen.

Can I download LudoFit on my laptop or desktop?

Yes, LudoFit is compatible with both laptops and desktop computers. If you are using a desktop computer, you will also need to have a web camera.

Please be sure to download the correct application for your type of laptop or desktop. You can choose between Windows or Mac versions.

Can I access LudoFit on both my laptop and iPad?

Yes, you can download and access LudoFit on all your devices.

Can I download LudoFit on my mobile phone?

No, a mobile phone is not suitable for running LudoFit. LudoFit has to detect your exercise movements as well as play video games. Right now, a mobile phone does not have the capabilities to run the program.

Why do I need to download LudoFit? Is it possible to just access it online?

Unfortunately, an online browser simply doesn't have the capabilities to run this advanced technology. To get the full and unique experience of LudoFit, you'll need to download the program. This is essential for LudoFit to detect your exercise movements, and to deliver the exciting video games and beautiful environments that make your workouts fun and engaging. Downloading LudoFit is quick and easy, and once you have it on your device, you'll be ready to embark on your fitness adventure!



Download & Setup

How long does it take to download LudoFit?

It takes about 5 minutes to download LudoFit, when your device is connected to the internet.

Is there help during set up?

Absolutely. If you would like, our Customer Service team will be happy to assist you over the phone. You can contact us by phone at 1-888-736-5836 or by email at hello@ludo.fit

How do I position my device so that my web camera can detect my movements?

If you are using a laptop, you will need to make sure that your screen is upright and placed on a table. This will help the web camera see most of your movements.

If you are using an iPad, we recommend keeping it horizontal and upright.

You can keep the iPad upright by placing an object like a book behind it. Or if you would like, we recommend the UGREEN Tablet Stand. It costs about $12 on Amazon, and you can find it by visiting this link: UGREEN Tablet Stand

How much space will I need in front of my device?

You will need about 5 feet of space between you and your device



Privacy and Security

Is LudoFit recording me with the camera?

No, your web camera is not recording your session. The camera is only used as a motion sensor to detect and measure your movements when you play a game.

Is LudoFit safe and secure?

We care about your privacy and security and we understand your concerns. We will never sell your personal information to third-party advertisers.

LudoFit works with many healthcare partners. We follow all Federal laws protecting private health information and ensure that your data is private, safe and secure.

What information do you collect?

LudoFit collects information like your name, email address and performance during exercise play. Using this data, LudoFit personalizes the games for you and tracks your results. This makes your experience more fun and motivating, and the results will help you track your progress over time.

Your data is safe and stored on a secure Microsoft server in the United States. We will not share it with anyone without your permission.



Other

What if I forget my username and password?

Your user name is your email address. If you forget your password, you can click on this link to reset your password.

How do I get support?

Our Customer Service team will be happy to assist you over the phone. You can contact us by phone at 1-888-736-5836 or by email at hello@ludo.fit

What if I have ideas or feedback for LudoFit?

We would love to hear any feedback you have about your experience. Please email hello@ludo.fit or give us a call.

FOLLOW US:

PHONE SUPPORT

EMAIL SUPPORT

1-888-736-LUDO (5836)

hello@ludo.fit

 Download for   Windows

Download for Windows

DOWNLOAD

FOLLOW US:

PHONE SUPPORT

EMAIL SUPPORT

1-888-736-LUDO (5836)

hello@ludo.fit

Available on laptops and iPads for $7.99/month. 

Try it free for 14 days, no credit card required.